With CSR24, your agency can:
- Enhance customer satisfaction with 24/7, personalized, mobile-friendly customer service options
- Increase the efficiency of certificate processing and policy renewals
- Ensure business continuity with an integrated call center and online self-service portal access
- Access the latest ACORD forms to stay in compliance with government regulations
- Provide the most current account information to customers through integration with your Vertafore management system
Additional solutions and resources available to NetVU members:
Certificate Tracking
certTrax - Enhances the risk management services your agency provides commercial clients by tracking third-party certificates of insurance to support insureds compliance goals.
Connecting to Carriers
IVANS Connections Report - Increases carrier connectivity and improves carrier relationships by identifying download connections that are inactive or can be turned on at your agency to improve efficiency.
